About Us - Internet Buying Guide

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      Tel: 01772 36 80 82  Email: worldofhorses@live.co.uk

    Here at ITL we appreciate that some people may still have reservations about buying services or products over the Internet. To help you make an informed buying decision, we are happy to provide information about our company and a checklist for what you should look out for when making any internet purchase.
       We hope that this will answer all of  your questions, but if there is any further information you require please call us on 01772 36 80 82 or visit our offices.

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    ITL 9th Aniversary Image
    About ITL - Who and where we are...   Buying on the Internet - A Guide
    ITL House Image ITL's Offices

    ITL House
    School Lane
    PR25 2TU
    Detailed below is a checklist of items to look for whenever you are buying products or services over the Internet.

    You will also find these guidelines at the
    Office of Fair Trading's web site.
    * ITL has been established since 1996 and now has a reputation for providing high quality services to both business clients and private consumers.

    * Thanks to our proven business reputation, we offer secure online payments for all of our customers through one of the worlds largest credit card processors - Worldpay.

    * Our portfolio of web sites attract an average of 18,000 visitors daily.

    * Our offices are open 9am - 5pm Monday to Friday for telephone enquiries and customer service and support. Personal callers are welcome during these hours.

    * ITL is registered with the Data Protection Registrar to ensure complete privacy of any personal information provided to us by our clients or customers. Our registration number is Z7227921.
    * Check the company displays all contact details, postal address, phone etc.

    * Check that the credit/debit card payments are made through a reputable credit card processing company.

    * Check the company has a Privacy Policy to inform you what they may use your personal details for in the future.

    * If you are paying online, check that there is a padlock option available to ensure maximum security for your card details.

    * Retain any receipts or documentation relating to your payment for reference.

    * If someone uses your payment card  fraudulently, you can cancel the payment and your card issuer must arrange for your account to be re-credited in full.

    * Be wary of monthly payment plans which are payable with your credit card.